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25 September 2025

How do I reboot the Somfy Protect Camera?

There are two possible solutions for rebooting your Camera.


Procedure


1. Rebooting via the application


If you want to reboot your camera remotely, follow this procedure:


  • Go to the "My components" menu of your Somfy Protect application
  • press the camera that you want to reboot
  • in the upper right portion of your screen, you'll see an "on/off" icon
  • press this and select "Reboot"

If the "On/Off" icon does not appear, this means that the camera is currently disconnected.


2. Manual rebooting


a. For the Security Camera

Since the camera is equipped with a battery, you cannot reboot it simply by unplugging it. Get the reboot key supplied with the user guide and insert it for a half a second in the hole located behind the camera, under the power cable. The camera will then emit a sound, the LED light will flash and the camera will reboot.


b. For the Indoor Camera, Outdoor Camera and Outdoor Camera 2

This is not equipped with a battery, you can reboot it simply by unplugging it.

Did we answer your Question?
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