Somfy Support
Troubleshooting
- Question7 February 2024
The pairing between my TaHoma® box and my Somfy thermostatic valve io failed. What should I do?
- Question7 February 2024
I have a connection problem between my TaHoma® and my Somfy thermostatic valve io.
- Question23 February 2024
What happens if the batteries of my thermostatic valve are low or empty?
- Question7 February 2024
My heating system does not react to orders sent from the Somfy thermostatic valve io and from my TaHoma® application.
- Question7 February 2024
Why doesn’t the thermostatic valve light up when I remove the product's tab?
- Question6 February 2024
There is a discrepancy between the temperature measured by my thermometer and that measured by my Somfy valve io.
- Question6 February 2024
Why are my orders in TaHoma® or on the internal programming not directly taken into account by my Somfy thermostatic valve io?
